Four Seasons' new virtual concierge service

Travelers can now take advantage of yet another online service to make their trips a little more enjoyable. With the Pin.Pack.Go service from the Four Seasons hotel chain, travelers provide details on their travel plans in a few clicks through Pinterest. The hotel chain will then offer personalized tips and recommendations for making the most out of any trip. The majority of travelers will never know the joys of a personal concierge service. After all, a person dedicated to responding to guests' every need at all hours of the day and night, in addition to providing suggestions on where to wine and dine, is a rather high-end luxury. However, internet users now have access to what may be the next best thing. The Four Seasons, whose 91-hotel network includes the George V in Paris, the Ritz in Lisbon and the Beverly Wilshire in Los Angeles, just to name a few, has applied its expertise in the matter to a new virtual concierge service. 77 out of 91 hotels offer the new virtual concierge service The Four Seasons offers this virtual concierge service through Pinterest. Users create a board for their trip, adding information on their destination and on the type of experience they are looking for, whether a family vacation, a romantic getaway, or a cultural visit. Next, the user leaves a comment on the Pin.Pack.Go board specifying the destination city. The Four Seasons hotel located in the destination city will follow the user and send a request to collaborate on his or her board. Of the chain's 91 hotels, 77 are participating in the service and will offer recommendations and insider tips.