The top performer in each of the 14 categories of Abdul Latif Jameel Academy 26th National Skills Contest is now eligible to make the trip to Nagoya, Japan to take part in Toyota Motors’ Assembly of International Customer Service in October.
Abdul Latif Jameel Academy (ALJA), an arm of the Guest Service Group at Abdul Latif Jameel Motors, has announced the winners of its 26th National Skills Contest.
The top performer in each of the 14 categories is now eligible to make the trip to Nagoya, Japan to take part in Toyota Motors’ Assembly of International Customer Service in October.
“The National Skills Contest provides an excellent opportunity for our employees to increase their knowledge of their fields while setting new standards for after-sales service,” commented Louai Fathi, director of ALJ Academy at Abdul Latif Jameel Motors.
“Abdul Latif Jameel Academy has been established to provide training courses for all disciplines, including courses to hone the skills of our managerial level staff as well as our technical cadre,” said Matthias Wollenberg, senior MD of Guest Service Group at Abdul Latif Jameel Motors.
He pointed out that the Academy’s goals are strongly aligned with Saudi Vision 2030.
The National Skills Contest kicked off in March with the registration of some 1,300 Abdul Latif Jameel Motors employees from all ranks of the customer service process in Saudi Arabia. Of them, 14 emerged as winners through three levels of testing, from the initial online test to regional theoretical and practical tests to the National Skills Test.
The top finishers in each of the 14 categories are now preparing to travel to Nagoya where they will take part in Toyota Motors’ International Champions Assembly in October.
“The automotive market in Saudi Arabia is characterized by intense competition, which is why Abdul Latif Jameel Motors engages in continuous efforts to bolster its after-sales presence, is increasingly hence human cadre becoming a vital asset,” Wollenberg adds.
“Skills contest is an important program for human development,” commented Motoyuki Yanai, GM of Toyota Motor Cooperation Jeddah Liaison Office.
Source: Arab News
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