air canada apologizes for bumping youth off oversold flight
Monday 20 January 2025
Last Updated : GMT 09:07:40
Egypt Today, egypt today

Air Canada apologizes for bumping youth off oversold flight

Egypt Today, egypt today

Egypt Today, egypt today Air Canada apologizes for bumping youth off oversold flight

Air Canada
Montreal - Arab Today

Air Canada has apologized and offered compensation for bumping a 10-year-old off a flight, the boy’s father said on Monday, after the Canadian family’s story sparked headlines following a high-profile incident involving overbooking by US carrier United Airlines.
Brett Doyle said his family, who first tried unsuccessfully to check in his older son online, was told at the airport there was no seat available for the boy on an oversold flight from Charlottetown, Prince Edward Island, to Montreal, where they were connecting to a flight to a Costa Rica vacation last month.
The entrepreneur from Prince Edward Island said the family of four then drove to Moncton, New Brunswick, to catch a different flight to Montreal only to discover at the airport that it had been canceled.
“I thought it was a joke, that there were hidden cameras or something,” he recalled by phone from Charlottetown.
Doyle said the family contacted Air Canada, the country’s largest carrier, in March, but only received an apology and the offer of a C$2,500 trip voucher after the story was published by a Canadian newspaper on Saturday.
Air Canada could not immediately be reached by Reuters for comment. An airline spokeswoman told the Canadian Press: “We are currently following up to understand what went wrong and have apologized to Mr. Doyle and his family as well as offered a very generous compensation to the family for their inconvenience.”
Doyle, whose family finally arrived in Montreal and was able to connect to Costa Rica, said he understood the public outcry after a 69-year-old passenger was dragged from his seat on a United plane in Chicago on April 9 to make space for crew members.
“People are fed up,” he said of airline overbooking. “You shouldn’t be able to sell something twice.”
United’s parent company, United Continental Holdings Inc. , which is still recovering from the public relations debacle, apologized again on Monday for the passenger’s forceful removal, while reporting quarterly earnings.
Doyle said the incident on United Flight 3411, which spread rapidly on social media after being shot on video by passengers, resonated with his family.
“I ... said things could always be worse,” he said after hearing about the United incident. “At least we weren’t thrown off the plane.”

Source: Arab News

egypttoday
egypttoday

Name *

E-mail *

Comment Title*

Comment *

: Characters Left

Mandatory *

Terms of use

Publishing Terms: Not to offend the author, or to persons or sanctities or attacking religions or divine self. And stay away from sectarian and racial incitement and insults.

I agree with the Terms of Use

Security Code*

air canada apologizes for bumping youth off oversold flight air canada apologizes for bumping youth off oversold flight



GMT 12:30 2018 Friday ,14 December

Noriaki Kasai: 30 years of World Cup ski-jumping

GMT 11:54 2017 Sunday ,31 December

Lukaku injured in United draw, Salah fires Liverpool

GMT 17:51 2012 Wednesday ,13 June

It\'s getting hotter and hotter

GMT 09:31 2017 Saturday ,18 March

Morocco Arrests 15 ISIS Linked Suspects

GMT 12:39 2016 Monday ,19 September

'Game of Thrones' and the rise of primetime violence

GMT 12:10 2017 Friday ,13 January

South Korea cuts growth outlook as Park storm bites

GMT 07:27 2017 Sunday ,20 August

Arab coalition's role in protecting Yemen lauded

GMT 18:55 2011 Friday ,23 September

Landmark eyes new fashion brand in retail push

GMT 15:34 2016 Wednesday ,29 June

China party journal editor hangs himself

GMT 21:24 2012 Monday ,04 June

The Lensbury in London implements EzRMS

GMT 20:02 2012 Monday ,13 February

France denounces \'around 100\' killings in Mali

GMT 10:59 2015 Friday ,28 August

Cindy Crawford poses with her kids for Vogue

GMT 17:02 2017 Tuesday ,24 January

President of Sudan Arrives in Riyadh

GMT 00:33 2011 Tuesday ,01 November

Fish and chips

GMT 10:42 2017 Saturday ,01 April

Qatar Contributes to Finance Renovation

GMT 02:29 2014 Tuesday ,17 June

Jordanian prince becomes UN's next rights chief

GMT 13:14 2011 Tuesday ,14 June

Emirates to start Baghdad flights in November

GMT 11:07 2017 Sunday ,19 November

Bahrain, Egypt discuss judicial cooperation

GMT 19:59 2016 Tuesday ,20 December

UN Condemns Assassination of Russia

GMT 17:05 2017 Monday ,14 August

Eight foreigners among dead in Burkina Faso attack

GMT 15:42 2018 Monday ,22 January

Kindergarten Sports Day at ILOA

Maintained and developed by Arabs Today Group SAL.
All rights reserved to Arab Today Media Group 2021 ©

Maintained and developed by Arabs Today Group SAL.
All rights reserved to Arab Today Media Group 2021 ©

egypttoday egypttoday egypttoday egypttoday
egypttoday egypttoday egypttoday
egypttoday
بناية النخيل - رأس النبع _ خلف السفارة الفرنسية _بيروت - لبنان
egypttoday, Egypttoday, Egypttoday