Dubai Electricity and Water Authority, DEWA, has launched its smart app for Google Glass, which has been developed for in house use and supports DEWA's efforts to fully automate its procedures and keep pace with technological developments in the U.A.E..
Saeed Mohammed Al Tayer, MD and CEO of DEWA, said, "DEWA is following the steps of its prudent leadership in adopting innovation and excellence to provide high-quality smart services as part of its vision to become a sustainable world-class utility. We achieve this by providing an uninterrupted continuous supply of electricity and water services in an efficient manner to ensure the comfort and wellbeing of our customers." DEWA's Google Glass app improves its internal procedures by enabling technicians to detect any faults in stations and substations and send notifications to DEWA's Enterprise Resource Planning System from SAP. Notifications include details such as location and images of the fault.
"The new app enhances DEWA's internal and external services to support its objective to provide high-quality fast services. DEWA has realised the effective role of smart apps in providing reliable high-quality services. This supports its plans that keep pace with the ongoing development of smart services in the U.A.E. and the vision of our wise leadership,' said Moza Al Akraf, Acting CIO of DEWA.