Mattar Al Tayer, Chairman of the Board and Executive Director of the Roads and Transport Authority (RTA) has unveiled a new package of smart applications enabling customers to complete transactions via smartphones, thus negating the need to visit customer service centres.
The move is in implementation of the initiative launched by Vice President and Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, to rank Dubai as the smartest city world-wide by providing services 24/7 throughout the year to the public via mobile phones.
The announcement came at a press conference to this effect which was held by the RTA in the presence of scores of RTA CEOs and directors to announce the launch of smart applications and upload the new smartphones website.
Speaking on the occasion, Al Tayer said, "Launching these applications comes in implementation of the initiative of Vice President and Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, to transform Dubai into the smartest city of the world within three years. It also falls in line with the directives of H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and the Supervisor of the Smart City Initiative. The smart city envisaged by His Highness Sheikh Mohammed bin Rashid Al Maktoum assigns top priority to the comfort and well-being of the population, and provides services efficiently through modern and sophisticated technologies. Thus the smart mobility is considered one of the key pillars of smart cities." He added, "The new smart applications cover five sectors, Drivers and Vehicles Smartphone App, which enables customers to complete various driver and vehicle-related licensing transactions, Smart Parking App for Dubai Emirate, Business Sector Services App, which enables businessmen to review tenders, Salik Smart App, which enables customers to inquire, top up balance, and display trips and the Public Transport App. By launching these new applications, the total RTA smart services tally grows to 53 offered via eight smart Apps." The new services also contribute to the role played by social media networks in selecting the transit modes used by the public, besides impacting the geographical distribution of the population by increasing the density around major mass transit stations.