The communication authority and the companies working in the Kingdom have blocked the FaceTime communication service for users of Apple mobile devices.
FaceTime is a free audio visual communication service on Apple devices for which many Saudis were opting to purchase new units from abroad, as it was available only in those editions available outside the country. But the blocking of FaceTime on Apple phones purchased abroad has taken many users by surprise.
Saudi netizens have contacted Apple through Twitter, enquiring about the blocking of the service. The response was that it was blocked by the Kingdom’s telecommunication authority and not the company.
The users of FaceTime have expressed their disappointment on social media. They said that the decision to block FaceTime didn’t have any logic. Several other such services have also been blocked and they still work in most countries. They have demanded that an enquiry should be made to learn the reason behind the blocking and who benefits from the decision. They have also urged the concerned authorities to restore the service.
Asif Al-Murshidi, a researcher in new technology and a developer, said: “FaceTime is an advanced service of Apple. It gives users the facility to talk in audio and video free of cost on mobile data or Wi-Fi. The blocking of this service will result in dependence of users on normal communication tools. It makes it clear that the communication and information technology authority was working hand in glove with the companies which were trying to force customers to use normal communication methods. They are not bothered about improving the service they provide.”
He said: “The decision to block such programs does not do justice to the citizen. Talking on paid services is costly, particularly when you are talking to parties abroad. It is needed by the parents and relatives of the huge number of Saudi students abroad.”

Source: Arab News