His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister and Ruler of Dubai, has attended a brainstorming session attended by 100 deputies, Directors-General and officials of smart government services, to discuss the most important ideas for the development of smart government services and its infrastructure as well as to promote its usage and enhance the quality of its applications.

Speaking at the session, His Highness said, "Our ambition in the short term is to link smart services federally and locally and to provide a single-window system to the customer wherever he is and whatever the service is, as the customer is looking to us as one state and one integrated work environment."

His Highness Sheikh Mohammed added that there is a need to review some legislation and government measures to facilitate the work of smart government and raise the efficiency of its services, saying that the next phase requires a comprehensive review, and continuous evaluation and classification of the services quality.

During his participation in the meeting, which was attended by Mohammed bin Abdullah Al Gergawi, Minister for Cabinet Affairs and Chairman of the Higher Committee for Smart Government, His Highness said that the smart employee is the source for providing smart service and customers need a lot of service channels to suit their different circumstances.

The session was attended by Khalifa Saeed Suleiman, Director-General of the Department of Protocol and Hospitality in Dubai, Ohood Al Roumi, Director-General, Office of the Prime Minister, Hamad Obaid Al Mansouri, Director-General of UAE Smart Government, and Hessa Essa Buhumaid, Executive Director - Government Services Sector - Prime Minister's Office, along with a number of officials and dignitaries.
Source: WAM